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Contact Us
Frequently Asked Questions
Ordering and shipping
Where to find my order history and track my orders?
Please refer to our
navigation slides
Where can I find the lead times on an item?
Please refer to our
navigation slides
How can I change or cancel my order after it has been placed ?
Please contact us immediately at
spares.uk@mail.weir
Where can I find the shipping charges?
Shipping charges are included in the item price
Can I change or add a delivery address?
To add an additional address, please contact us at
spares.uk@mail.weir
Service
I am looking to have my Pump serviced, how can we get in contact?
Please view our service brochure
here
User Experience
Where can I create my own account?
Please click
here
to register for your account.
Please allow up to 24 hours for us to create your account as necessary checks will have to take place.
Can I add another user to my profile?
To add an additional user to your profile, please contact
customerservice.eur@mail.weir
The product I’m searching for is not available online.
For any items that you would like to see available online, please contact
customerservice.eur@mail.weir
and provide as much detail about the items as you can